Contact Us


Head Office

New Zealand

50b First Avenue, Tauranga, Tauranga, 3110, New Zealand


Company Registrations

New Zealand Registration Number 7093295

Guernsey company registration OE011573

Email Enquires

New enquiries:

Office Hours

Monday – Saturday (AEDT)

07:00 – 07:00

Sunday – Friday (GMT)

22:00 – 22:00

Helix Access

Helix Access headquarters is located in New Zealand but just like forex markets, our dedicated multilingual customer support team is available 24/7^^. Contact us using a variety of methods including Live Chat, Phone and Email.

Those with general enquiries can go to our FAQs page which serves as a self-service tool. It contains a range of information on account opening, funding, trading and company information.

Anyone needing further assistance can utilise the Live Chat option. With 12+ languages, there is no need for interpreting services. From Melbourne to Munich and Madrid, accessibility is at your fingertips with our team members available 24/7^^. Our online services include technical support and can be accessed by all website visitors via a popup window within the page.